✦ Legal
Privacy Policy
How we protect and use your personal information
How we protect and use your personal information
Mateves Boutique Lodge ("we", "our", "us") is committed to protecting the privacy of our guests, website visitors and enquirers. This policy explains how we collect, use and protect your personal information.
We collect information you provide when making a reservation, completing a contact form, or communicating with us — including your name, email, phone number, nationality and travel dates. We also collect anonymous website usage data via analytics.
We use your information solely to process your reservation, communicate with you about your stay, provide requested services (such as safari or transfer arrangements), and improve our website and services. We do not sell your information to third parties.
All payment transactions are processed via Stripe's secure, encrypted platform. Your personal data is stored securely and accessed only by authorised Mateves staff members involved in your booking.
For any privacy-related queries, please contact us at info@matevesboutiquelodge.com or write to us at Plot 45, Njiro Road, Arusha, Tanzania.
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